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(In)frequently asked questions

Here are some you might like to know before getting started creating your own AI for your business, club or team.

What content can I use to train my AI?

You can connect you AI to any website or helpdesk, and upload most document formats that are widely used in business including PDF, Word, Excel, Powerpoint, CSV, HTML, Text files and more.

Can I customize my AI?

Yes, you can customize your AI image, color, personality, purpose, welcome message, and, of course, the content you train it on. Enterprise subscribers will have access to more powerful customizations soon.

Can I restrict who accesses my AI?

Yes, you can restrict access to your AI. You can restrict access to specific documents by creating separate AIs and restricting access from certain IP addresses. For confidential information, we strongly recommend you add your AI to a secure intranet.

How can people interact with my AI?

People can currently interact with your AI via a chat widget on your website (see the one on the bottom right of this page) of via an iframe embedded in a web page. In the near future, on enterprise plans you will also be able to interact via messaging systems such as Slack and Teams.

How do I subscribe?

You can subscribe to a plan by signing up. You will be prompted to take out a subscription when you land on the dashboard. Subscriptions are all handled via Stripe and you can cancel at any time.

Does my AI have memory?

Yes, your custom AI has short term memory. What this means is that in any individual chat the AI can recall the chat history. This is more than just simple document QA. Importantly, your AI also remembers chats over website sessions.

Does my AI support multi-user interactions?

Currently, your AI can only interact with a single individual at a time. However, we are working on multi-user interactions and will be releasing this feature in the near future for enterprise subscribers.

What does the free version include?

Unfortunately, we do not provide a free version given the complexity and costs associated with training and interacting with AI tools. However, you are able to try Osher by interacting with it on this site. Also, you can always take out a paid plan and cancel if it doesn't work for you.

Is my AI automatically retrained?

Yes, whenever you add or remove documents from your AI it is automatically retrained. You can also retrain your AI on updated website pages. This may take a few minutes.

What features do you have planned?

In the near future, we expect to support multi-user interactions (with memory), multi-user accounts for teams, and integrating your personal business AI with Slack and Teams.


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